Skip to main content
The official website of the State of Mississippi

Administrative Services Certification Program

What is the Administrative Services Certification Program?

The Administrative Services Certification Program (ASCP) is a comprehensive training and certification program for support staff of governmental entities.  The program combines classroom training and hands-on learning to develop teamwork, leadership, and customer service skills.  Many agencies choose ASCP as their primary method for training support staff due to the results achieved by graduates.  ASCP graduates are highly regarded team members in their agencies and the State of Mississippi.

Who Should Attend?

ASCP is designed for those who provide administrative support within government agencies.  The training benefits administrators, clerks, receptionists, and those who support agency managers.  All support staff of state agencies are eligible for ASCP.

How do I register?

ASCP is offered twice per semester, four times per year.  Click here to view the current course schedule.  Learn how to register here.

What are the requirements?

In addition to completing Levels I - III, participants must successfully complete:

  • Two (2) job-related projects
  • One (1) reading assignment
  • Three (3) written exams
  • Ten (10) electives
Course Agenda
Level
Curriculum
Level I
  • Day 1: Working Together / MBTI
  • Day 2: Generations in the Workplace
  • Day 3: Difficult Conversations
Level II
  • Day 1: Growth Mindset
  • Day 2: Working in Teams
  • Day 3: Conflict Resolution
Level III
  • Day 1: Interpersonal Communication
  • Day 2: Climate and Culture
  • Day 3: A Look at Change

 

ASCP Documents

Administrative Services Certification Program Participant Information Sheet

Administrative Services Certification Program Computer Competency Certification Form

Administrative Services Certification Program Individual Development Plan Form

Administrative Services Certification Follow Up Form (Level I)

Administrative Services Certification Program Report - Post Session Summary (Level II)

Administrative Services Certification Program Required Reading Form (Level III)

Contact Information

For information about the Administrative Services Certification Program, contact Dionne Young at 601-359-2768 or via email at dionne.young@mspb.ms.gov.